ctcLink for Staff - Walla Walla Community College

Training

ctcLink is a large system with many capabilities. As such, systemic training will be a crucial component of a successful implementation. The training will consist of the following:

Canvas self-paced training courses
Instructor-led online training
User-acceptance training
End-user training

Visit the ctcLink Training page to learn more and enroll in training courses on Canvas.

Help Resources for Employees

Visit the web page Employee How-Tos for help with essential tasks in ctcLink based on your role and department.

Listservs

The following listservs offer resources and perspectives on specific areas of interest. Click on the links to subscribe.

ctcLink News – Subscribe to the ctcLink Connect blog

ctcLink Mobile – Information about mobile upgrades, fixes, downtimes

ctcLink CSSupport – Campus Solutions (CS) – Academic Advisement, Campus Community, Campus Self-Service, Financial Aid, Recruiting and Admissions, Student Financials, Student Records

ctcLink SME_FIN – Finance (FIN) – Accounts Payable, Accounts Receivable, Billing, Commitment Control, Expenses, Financials, General

ctcLink FinAidSupport – Financial Aid (FA) – Assessing Eligibility, Authorizing/Disbursing Aid, Awarding and Packaging/Repackaging, Direct Loans, Disbursement, Federal Applications, Pell, Perkins, Return of Title IV Funds, Satisfactory Academic Progress, Self-Service, Work-Study

ctcLink SME_StuFin – Student Financials (SF) – Billing, Cashiering, Collections, Fee & Tuition Calculation, General Ledger Interaction, Payment Plans, Refunds, Student Receivables, Tax Forms

ctcLink SME-HCM – Human Capital Management (HCM) – Absence Management, Benefits, Payroll, Employee Self-Service, Faculty Workload, Manager Self-Service, Talent Acquisition Management – Recruiting, Time and Labor, Workforce Administration

ctcLink SME-rpt – General Reporting – Reporting tools and functionality, query training and development (if you completed the first query training course you are already subscribed)

ctcLink-Coding – General Coding

ctcLink-Security – ctcLink Security

ctcLink-OAAP – Online Admissions Application Portal Admins