Zoom can be used on a computer, tablet, or smartphone or you can call in. Visit Zoom.us/resources for more information and help videos. When you select a department you will be put into a waiting room and a staff member will be with you as soon as possible.
If you like to call in to a department Zoom lobby dial one of the phone numbers below and when prompted, enter the meeting ID for the department (meeting IDs are listed below).
Toll free: 833-302-1536
Use if you have unlimited talk:
Note: Apple iPhone/iOS Safari users may need to download and install the Zoom application, or use an alternative browser.
For answers to general questions about WWCC, help getting started as a student, to explore our campus, or to invite our outreach team to your event, please use the LiveChat feature on the website. Friendly Welcome Center staff are there to serve you.
Hours:
Monday - Friday
8:30AM - 12:30PM
1:30PM - 4:00PM
Advising & Counseling | Financial Aid | OAR | Workforce
Hours:
Monday – Friday
8:30 AM – 4:30 PM
For assistance with Quest, Community Education, Kids College, Youth Classes, Leadership Walla Walla, Professional Development, Allied Health, Fire Science, Catering Requests, WWCC Venue Rentals, & Ed2Go online.
The Helpdesk is for questions like “How do I do _____ in Canvas?” and problems with logging in, missing classes in Canvas, or Panopto issues.
Or call/email a support technician listed below
Call 1-(541) 600-4425 (Google Voice #) - ([email protected])
Call 1-(509) 557-0465 (Google Voice #) - ([email protected])
call 1 (301) 715-8592 (Zoom phone #) - enter (982 5577 16896 # #) - ([email protected])
The Accessibility Helpdesk is for students needing support with larger font/icons, screen readers, and translation tools in Canvas and Office365 for English language acquisition students. For faculty, you can receive help with captions and other universal design processes.
Or
Call 1-(509) 557-0122 (Google Voice #) - ([email protected])
Library
We are still here to help you online via email and through our 24/7chat service!
TLC
Go to the Online Tutoring Canvas course shell and click the blue “Join this Course” button. Directions are available for setting up tutoring sessions once in the course.
For assistance with tuition payments and refunds.
For assistance with Clubs & Organizations, SGA and other event planning resources.
