Many student services are currently being offered through Zoom virtual lobbies.

To connect to a staff member in a particular department choose from the options below.

Zoom can be used on a computer, tablet, or smartphone or you can call in. Visit for more information and help videos. When you select a department you will be put into a waiting room and a staff member will be with you as soon as possible.


If you like to call in to a department Zoom lobby dial one of the phone numbers below and when prompted, enter the meeting ID for the department (meeting IDs are listed below).

Toll free: 833-302-1536

Use if you have unlimited talk:

Zoom Phone Numbers
  • +1 253 215 8782
  • +1 301 715 8592
  • +1 312 626 6799

Virtual Assistance Lobbies

Monday-Friday 8:30-4:30 pm                      Closed Saturday/Sunday

Note: Apple iPhone/iOS Safari users may need to download and install the Zoom application, or use an alternative browser.

Welcome Center
Fall Hours:
Monday – Friday
8:00 AM – 5:00 PM
On LiveChat

For answers to general questions about WWCC, help getting started as a student, to explore our campus, or to invite our outreach team to your event, please use the LiveChat feature on the website. Friendly Welcome Center staff are there to serve you.

Melissa Rodriguez, Director of Outreach, 509-730-0897

Student Services
Monday – Friday
8:00AM - 5:00PM

For academic or career advising, transfer information, Disability Support Services and funding triage or financial coaching.

Advising & Counseling: [email protected]

Workforce Education Services (Worker Retraining, BFET): [email protected]

Learning Support Services
Online learning can be a challenge! From research and writing to Math and Science, your WWCC Learning Support faculty and staff are here to help you succeed.

We are still here to help you online via email and through our 24/7chat service!

Go to the Online Tutoring Canvas course shell and click the blue “Join this Course” button. Directions are available for setting up tutoring sessions once in the course.

Learning Support Services
General Canvas/eLearning Helpdesk
Meeting ID: 982 5577 1689

Available 8:00am - 4:00pm


Call the eLearning department at 1-509-223-2018

Connect to eLearning/Canvas Helpdesk
Accessibility Helpdesk
Meeting ID: 977 0361 3218
Available 8:00am - 11:00am

The Accessibility Helpdesk is for students needing support with larger font/icons, screen readers, and translation tools in Canvas and Office365 for English language acquisition students. For faculty, you can receive help with captions and other universal design processes.

Or call Debi at 1-509-590-1894

Accessibility Helpdesk
Meeting ID: 000 000 000

For assistance with tuition payments and refunds.

Connect to Cashiering Lobby
Student LIfe
Meeting ID: 000 000 000

For assistance with Clubs & Organizations, SGA and other event planning resources.

Connect to Student Life Lobby