GET CONNECTED

We can’t wait to see you in person!

But in the meantime, we’ll be right here online.

Financial Aid staff Trista

Get your financial aid application in order

For help completing your Financial Aid application, book an appointment with our Financial Aid Specialist, Trista: wwcc.edu/Trista. You may also call 360.610.7545 or email [email protected].

WorkForce staff Gwen

Get the $kills to pay the bill$

If you are interested in working with your hands and want to know about grant funding, book an appointment with our Workforce Navigator, Gwen: wwcc.edu/Gwen. You may also email [email protected] or call 509-524-5189; 509-237-6636.

Outreach director Melissa R

Tours & Information in English & español

To schedule a live virtual or on-campus tour or for WWCC info sessions and for assistance in Spanish, book an appointment with Melissa (aka M-Rod): wwcc.edu/Melissar. You may also call 509.730.0897 or email [email protected].

 

Para programar un recorrido virtual en vivo o en el campus o para sesiones de información del WWCC y para asistencia en español, reserve una cita con Melissa: wwcc.edu/Melissar. También puede llamar al 509.730.0897 o mandar correo electrónico a [email protected].

WWCC Customer service staff Rachael

Get help getting started at WWCC

For general questions about the College, getting started at WWCC or financial aid, book an appointment with our Customer Service Specialist, Rachael: wwcc.edu/Rachael. You may also call 509.209.8292 or email [email protected].

CALLING IN

If you like to call in to a department Zoom lobby dial one of the phone numbers below and when prompted, enter the meeting ID for the department (meeting IDs are listed below).

Toll free: 833-302-1536

Use if you have unlimited talk:

Zoom Phone Numbers
  • +1 253 215 8782
  • +1 301 715 8592
  • +1 312 626 6799

Many student services are currently being offered through Zoom virtual lobbies.

To connect to a staff member in a particular department choose from the options below.

Zoom can be used on a computer, tablet, or smartphone or you can call in. Visit Zoom.us/resources for more information and help videos. When you select a department you will be put into a waiting room and a staff member will be with you as soon as possible.

Virtual Assistance Lobbies

Monday-Friday 8:30-4:30 pm                      Closed Saturday/Sunday

Note: Apple iPhone/iOS Safari users may need to download and install the Zoom application, or use an alternative browser.

Welcome Center
Fall Hours:
Monday – Friday
8:00 AM – 5:00 PM
On LiveChat

For answers to general questions about WWCC, help getting started as a student, to explore our campus, or to invite our outreach team to your event, please use the LiveChat feature on the website. Friendly Welcome Center staff are there to serve you.

Melissa Rodriguez, Director of Outreach, 509-730-0897

Student Services
509.223.2037
Hours:
Monday – Friday
8:00AM - 5:00PM

For academic or career advising, transfer information, Disability Support Services and funding triage or financial coaching.

Advising & Counseling: [email protected]

Workforce Education Services (Worker Retraining, BFET): [email protected]

509.223.2037
Learning Support Services
Online learning can be a challenge! From research and writing to Math and Science, your WWCC Learning Support faculty and staff are here to help you succeed.

Library
We are still here to help you online via email and through our 24/7chat service!

TLC
Go to the Online Tutoring Canvas course shell and click the blue “Join this Course” button. Directions are available for setting up tutoring sessions once in the course.

Learning Support Services
General Canvas/eLearning Helpdesk
Meeting ID: 982 5577 1689

Available 8:00am - 4:00pm

or

Call the eLearning department at 1-509-223-2018

Connect to eLearning/Canvas Helpdesk
Accessibility Helpdesk
Meeting ID: 977 0361 3218
Available 8:00am - 11:00am

The Accessibility Helpdesk is for students needing support with larger font/icons, screen readers, and translation tools in Canvas and Office365 for English language acquisition students. For faculty, you can receive help with captions and other universal design processes.

Or call Debi at 1-509-590-1894

Accessibility Helpdesk
Cashiering
Meeting ID: 000 000 000

For assistance with tuition payments and refunds.

Connect to Cashiering Lobby
Student LIfe
Meeting ID: 000 000 000

For assistance with Clubs & Organizations, SGA and other event planning resources.

Connect to Student Life Lobby