WWCC’s Information Technology Services (ITS) provides a variety of services to support students in their learning, research, and other activities. This page will give you an overview of these services.

Getting Started

You must agree to observe the college’s Acceptable Use Policy as a prerequisite of using campus computer systems.

When you’re ready, you can navigate to our activation page to Activate your WWCC NetID

 

Systems You Can Access Using Your WWCC Net ID Account

Below is a list of some of the primary systems that you can access using your WWCC NetID account.

 

Email

As a WWCC student, you receive a special Outlook account that allows you to use your @student.wwcc.edu email address. This account gives you 50 gigabytes of online storage space and provides access to Microsoft’s Office 365 to students at no extra cost. To learn how to install the office products we provide at home, you can refer to our Installation Guide.

 

Wireless

WWCC provides two wireless networks; an open guest wireless network as well as an encrypted, high-speed network for students, faculty, and staff. If you have any issues connecting to our campus network, please refer to our guides on Connecting to Wi-Fi.

 

Canvas

Canvas is the online learning management system used by WWCC instructors to provide you with digital copies of syllabi, course notes, handouts, media files, website links, and hosted discussion forums.

Canvas allows you to upload assignments, take quizzes, communicate with classmates, and track your grades and progress in your classes.

 

WWCC Computer Labs

Walla Walla Community College has one open computer lab in Walla Walla and one open lab in Clarkston.

The computer labs are primarily for student and faculty/staff use. Use by others is subject to the availability of PC’s and their appropriate application. Students may be required to provide proof of enrollment. Lab computers are primarily for school related work. Students using lab PC’s for other purposes may be asked to leave if there are students waiting to work on assignments.

The labs are staffed by computer lab supervisors and lab monitors who assist students in the use of computer hardware and software, enabling them to get their classwork completed. Please refer to our Hours and Locations for lab availability.

 

PaperCut – Printing

Printing credits are distributed to students on a yearly cycle as part of an accrual system.  By default, at the start of every Fall quarter, each student is allocated 30.00 print credits for print jobs.  At the end of the quarter, any unused print credits will roll-over to the next quarter (I.E. if a student were to not use a single Fall print, they would have 60.00 credits for Winter quarter) up to a maximum of 75.00 credits.  This roll-over process happens through Summer quarter, whereat, when that ends, credits are reset to the default 30.00 every year for Fall quarter.

Printing rates are 0.05/page for grayscale (Black & White) and 0.50/page for color. That is 600 free pages of black & white print per quarter if every credit is used.  Also, it is beneficial to use the duplex option (print on both sides of the paper) were available because you receive a 10% discount for duplex printing.

Additional prints can be purchased from the Bookstore in $1, $5, or $20 PaperCut Re-Charge cards. Just buy the card and redeem the card code in your PaperCut account to receive the credit.

 

Getting Help

After-hours calls outside of 7AM-5PM will be assured a voice mail that will be attended to the next business day. Call the helpdesk at 509.527.4357 (HELP).

In an after-hours emergency, a technician can be reached at 509.223.2065

You can also open a trouble ticket by emailing [email protected]