Warrior Flex: Flexible Learning at WWCC

In brief Warrior Flex is:

  • Scheduled zoom classes that meet, are recorded and posted for later access.  Students will see their instructors and classmates in real time or have access to the class as needed to meet the needs of each student.
  • Select classes will meet face to face where hands-on learning is needed.
  • Virtual classes are still a component of our learning process for those with busy schedules.

Life is not the way it used to be so we’ve added flexibility to scheduled classes so everyone, even if you can’t make it to a scheduled class time, can keep learning regardless of your circumstances while prioritizing everyone’s health and safety.

Warrior Flex is the new normal at Walla Walla Community College.

Get started today or see our FAQ’s below for answers to common questions.

WWCC welcomes students back this Fall with new, flexible learning model

 

Walla Walla Community College is committed to serving its students and is looking forward to welcoming them back this Fall with a new learning model that incorporates both in-person instruction, as well as real-time and on-demand streaming classes.

“Our rapid transition to all-distance learning in Spring Quarter gave us information that has proved tremendously useful in moving forward this Fall and into the future,” said WWCC President Chad Hickox. “WWCC has a long history of meeting our communities’ needs, and we are continuing to do so by creating a new community college approach that fits today’s world.”

The COVID pandemic forced WWCC students, faculty and staff to make a rapid transition to all-distance learning earlier this year. At the close of Spring Quarter, WWCC’s eLearning and Institutional Research Departments surveyed students about their experiences. College leaders gained insight from nearly 500 student responses, plus analyzed other data, to design a new, flexible learning model that incorporates both in-person instruction with enhanced distance learning.

Students responding to the survey were clear that they missed interacting with their instructors and peers. At the same time, they communicated the need for more flexibility to allow them to continue their coursework while meeting family and work demands during this challenging time.

When the Fall Quarter begins on Sept. 21, WWCC will offer a combination of in-person and online instruction to allow for continuity of learning that prioritizes everyone’s health and safety. Faculty will provide live instruction during scheduled class hours and classes will be posted for students who need to catch up later.

The College will also continue to provide individualized student support services in-person (in compliance with health directives), and by phone or video chat.

In recognition that many students are struggling financially, the WWCC Foundation is offering 50 new scholarships, made possible through donations of more than 80 WWCC retirees, as well as current and former Board of Trustees and Board of Governor members.

Emergency financial aid grants, funded by the federal CARES Act, are also available to help students buy books, secure devices or technology to access online classes, or cover other short-term financial needs.

WWCC is enrolling students for the Fall Quarter now. Please visit wwcc.edu/getting-started.

Frequently Asked Questions

In addition to finding help with these Frequently Asked Questions, please use LiveChat at wwcc.edu for assistance.

Academics

What does 2020-21 instruction and learning look like?

WWCC will offer a combination of hybrid and fully online instruction that meets student needs and prioritizes everyone’s health and safety. Classes may be traditional online classes with no scheduled virtual meetings, or faculty may provide live meeting times during scheduled class hours will be recorded and posted for students in the class  who are unable to attend at the scheduled time due to COVID-19 issues.  A very few select classes will have limited in person on campus meetings for hands-on instruction for coursework requiring clinicals, cooperatives, or specialized lab equipment.

The WWCC Flex model calls for all curriculum that can be taught virtually to continue to be taught virtually. Programs with required hands-on learning (such as many of the workforce programs, some lab sciences, Nursing, etc.) will continue to function largely as they have this summer. In those programs, much of the learning will be done virtually (through Canvas, for example) with students and faculty coming onto campus for face-to-face hands-on learning and following the strict safety protocols that have been established by WWCC, in accordance with Governor Inslee’s orders, which includes mask wearing and social distancing.

How do I know if my classes will be held online, on campus, or both?

The Fall 2020 eSchedule of classes is currently available and will reflect the times/days/ mode of attendance and other important information.

What are the safety protocols for students who have on campus class sessions?

How do I access my classes and when?

You will access your classes by logging in to Canvas. You will be able to login to Canvas 7 days prior to the beginning of the quarter but not enter the class shells themselves. On the first day of the quarter (Monday, September 21), you will be able to access your class content by clicking on each course card from the main landing page (called the dashboard).

How can I find out which books and materials are required for my classes?

To see the required materials you need for each course you can search on the Bookstore website select the quarter and campus and your course (ex. BUS 151.)

How do I buy my books or instruction related materials?

Due to the Stay Home, Stay Healthy directive, the College Store is not open to the public.  However, book orders are still being processed!

Students need to place orders for their course materials via the Warrior’s Locker website.

The website now offers the following payment options:

  • Bookstore Account (this is for students that have funding from a third party)
  • Visa/Mastercard

Staff are processing orders as they are received and shipping them to students daily.

If you choose to wait until the first day of class to obtain your materials, expect delays.  Please call the College Store at 509-527-4255 or email at [email protected] with any questions that you have.

I’ve never taken online classes before. Where do I start?

WWCC is offering free in-person computer skills training sessions to students who would like to get be more prepared for online learning. The session is 90 minutes long and will be held on campus in a campus computer lab. You will be able to follow along with the instructor. The training will cover these topics and more:

  • Basic Internet Operations
  • WWCC Website
  • myWWCC
  • Student Email
  • Access to Microsoft Office 365
  • Basic Canvas Operations
  • Tutoring and Learning Center
  • How to Get Technology Support

This training is not graded and you may attend more than once. Directions for attending class will be sent to your email once you have registered. Please provide a current email address that you check regularly.

Sign up for an Online Learning Jump-Start Session at the Walla Walla or Clarkston campus.

You can also start by logging into Canvas.  Canvas uses the same login credentials as Office365. In order for your login to work, you must have activated your Student NetID (SID) and set a password.

Troubleshoot login problems:

  • If you are a brand new student, your Canvas account won’t be created until 8 days prior to the quarter starting.
  • If you came from another school in Washington State using Canvas, make sure you are still using the same Student ID as your username, but that you are also adding @wwcc.edu after it and using your WWCC password you created when activating your NetID.
  • If you registered recently, you must wait 24 hours for your account to activate.
  • Call (509) 527-4357 (HELP)or submit a helpdesk ticket for any other login/password/activation issues.

Is the WWCC library closed?

The WWCC Library is closed to students and community members until further notice.
We are still here to help you online via email and chat!

What happens if I need to miss classes because I contract COVID-19?

If you or a member of your family becomes ill, please contact your instructor as soon as possible to discuss how academic requirements might be modified to prevent virus related obstacles from hindering academic success.

Student Support

How can I request a disability accommodation during this time?

Students needing accommodations will have those needs addressed as always. Disability Support Services (DSS) will operate nearly exclusively online until statewide mandates and health safeguards have been lifted. Please follow the established process for requesting accommodations. You can submit all required documentation online or via email. DSS office hours and meeting times will remain available through Zoom (video conferencing) or by phone. Please schedule all appointments via email or by calling temporary number: 541-363-7054.

Available Services: DSS will respond to issues related to accommodations, whether the continuity of accommodations or students seeking to establish new accommodations. Any emergent medical needs or concerns should be directed to your healthcare provider or emergency services (911).

Walla Walla                                                  

 Clarkston

Please take into consideration that confidentiality will be considered by DSS at every point, but cannot be guaranteed when communicating with students by phone, email, or internet. We are attempting to provide the highest level of service to students under these difficult circumstances. Your understanding of the circumstances and the possible limits to confidentiality is implicit in your communication with DSS.

What if I don’t have access to a computer or reliable internet access?

All students currently enrolled at WWCC (including out-of-state, international and undocumented students) are eligible to apply for an emergency assistance grant that can help provide funds for a computer or laptop for online courses and or an internet connection.

The emergency assistance grant does not need to be paid back and is available to all WWCC students. Students that meet certain requirements may qualify for emergency funds from the federal CARES Act.  APPLY HERE for an emergency assistance grant.

Students requesting aid will have their financial aid reviewed to determine need. All transactions serving students are awarded through the Financial Aid Office, and may affect unmet need when calculating financial aid eligibility and awards. Students will be considered for assistance based on the amounts already disbursed to them and/or potential to receive.

For more information about eligibility please contact: [email protected]

How can I get in contact with my advisor?

If you know your advisor’s email, send them a message that includes your full name and a phone number to contact you.

When you have an advisor assigned to you, his/her name and a link to their email is available at MyWWCC.

Students may request online academic advising by sending an email to (include your full name and a phone number):

How can I get help from the tutoring center while the physical campus is closed?

The TLC is currently closed to in person tutoring. Online tutoring is available by appointment at WWCC.  Go to the Online Tutoring Canvas course shell and click the blue “Join this Course” button.  Directions are available for setting up tutoring sessions once in the course.

Available Online Services: Live, synchronous tutors are available for all Writing, Science, and Math courses offered at WWCC.  Check the schedule in the Canvas course shell for tutor times and subject area availability.

Can we access Wi-Fi outside our buildings and in our parking lots?

WWCC is offering Wi-Fi coverage in the Automotive parking lot in an effort to provide students with internet access from the safety of their own vehicles.

The Wi-Fi coverage is available for any students or staff who need it—just connect as normal.

 

automotive parking wifi

What if I need access to Counseling services?

Walla Walla

WWCC Counseling Services is currently working to implement telehealth services for the Walla Walla campus. The Walla Walla Counselors are working remotely and are available to students by phone and email (Monday – Friday, 8:30am-4:30pm).  We are placing those students in need of services on a waitlist and/or referring to community providers and resources.

Caley Moyer (WW Campus) – (509) 209-8996 or [email protected]

Paris Davis (WW Campus) – (509) 223-2026 or [email protected]

Clarkston

Counseling services are available by appointment only on the Clarkston campus.  Please contact Emma Carpenter at (509) 758-1713 or (509) 209-8878 or [email protected] to schedule an appointment.

The Counseling Service has a Canvas course called “Warrior Wellness” to provide resource information, educational, and self-help materials to students, faculty, and staff. You can self-enroll in the course by clicking on this link:  https://wwcc.instructure.com/enroll/TFMY93

Any emergent medical needs or concerns should be directed to your healthcare provider or emergency services (911). If you are concerned about your mental health safety, call the Walla Walla County Crisis Response Unit at 509-524-2999 or the Clarkston Crisis Unit at 509-758-3341.

Can I access the Food Pantry on campus?

Currently, the Warrior Food Pantry is closed. Students are encouraged to access the Blue Mountain Action Council Food Bank. The Food Bank is located at 921 W. Cherry St. Walla Walla. Food is disbursed Fridays from 5:00pm-7:00pm.

What if I have a disability or medical condition that prevents me from wearing a face covering?

If you have a disability or medical condition that presents an academic obstacle or prevents you from wearing a face covering, please contact Disability Support Services.

How will I know when I get awarded CARES Act Funds?

You will be notified via your WWCC student email if you have been awarded CARES Act Funding.

Tuition, Enrollment and Financial

What do I do if I need to take my placement exams?

Login to your Student Intake Portal. Once you have logged in, click on Start Placement. You will be asked to upload transcripts and test scores if you graduated high school within the last two years. If you have completed any college level courses, you will upload those transcripts also. After you click on Add Files, a window should appear that will allow you to select the documents you wish to upload. Once you have uploaded all the documents you wish to submit, click I’m Ready. Please email [email protected] if you have any questions.

How do I add or drop classes?

You will need to submit an Add/Drop Form in order to add or drop any courses. If permission is needed to register, an email from the appropriate instructor/advisor can be forwarded to [email protected]wwcc.edu or uploaded as an attachment to the online Add/Drop Form. Admissions will work with the instructional deans via email to approve late course adds: Tim Toon for Arts & Sciences, Cindy Walker for Workforce, and Chad Miltenberger for Clarkston Campus Students.

Does taking classes online affect my Financial Aid?

No

How can I check my financial aid status or get in contact with them?

You can view your financial aid status including any awards you have been offered on our new Student Financial Aid Portal. If you need to reach financial aid, please email [email protected].

Will Warrior Flex impact my class fees?

Course fees on certain classes are being updated to reflect our switch to Warrior Flex.  Some classes will see the addition of a distance learning fee, while others will have lab fees removed as we transition that instruction online.

How will I know when I get awarded CARES Act Funds?

You will be notified via your WWCC student email if you have been awarded CARES Act Funding.

General

Is the college campus closed?

All WWCC locations, offices and buildings are closed to the public. A limited number of classes with required in person elements will meet on Campus.  Students in those programs/classes will be notified by their instructor about how to be allowed to attend these class sessions. All college services like advising, financial aid, and registration remain available remotely.

Is there a phone number I can call if I have a general question?

Yes.

Walla Walla

509-522-2500

Clarkston

509-758-3339

Can I get a Student ID card?

Unfortunately, student ID card operations are currently suspended. We are not issuing stickers at this time.

How can I keep myself aware of updates due to COVID-19?

We have established this webpage designated with information and resources that will be continually updated as new information becomes available. Also, you can opt in to receiving emergency text messages to any cell phone, by texting “Y” or “Yes” to 68453 from the cell phone on which you wish to receive emergency texts from WWCC.

Is the new Student Recreation Center open?

Unfortunately, the Student Recreation Center is not open/operating at this time. Please keep a look out in your student email as updates will be sent there.

Welcome Center & Outreach

Can I take a campus tour?

We are unable to accept visitors at this time, so if you would like to get more acquainted with our campus, please join us on our virtual tour. Please contact Melissa Rodriguez, Director of Outreach with any questions by calling 509-730-0897 or email [email protected].

How can I get quick answers to general questions about WWCC?

Welcome Center staff offer live chat services at the wwcc.edu webpage. Look for the chat window at the bottom right hand side of the screen. If you contact us via live chat outside of business hours, we will answer your questions the next business day.

I would like to invite a WWCC representative to my event (college & career fairs, recruitment events, etc.). How do I do that?

Please contact Melissa Rodriguez, Director of Outreach with any questions by calling 509-730-0897 or email [email protected].