eLearning faculty support is meeting you where you are, even if that is working remotely from home.  Use the links below to access help and support.  Students can go to the Student Support page or submit a helpdesk ticket.

(Click to expand for help options)

Live Support

Meeting ID: 982 5577 1689

Available 8:00am - 4:00pm


Call the eLearning department at 1-509-223-2018

Connect to eLearning/Canvas Helpdesk
Accessibility Helpdesk
Meeting ID: 977 0361 3218

Available 8:00am - 11:00am

The Accessibility Helpdesk is for students needing support with larger font/icons, screen readers, and translation tools in Canvas and Office365 for English language acquisition students. For faculty, you can receive help with captions and other universal design processes.

Or call Debi at 1-509-590-1894

Accessibility Helpdesk

Helpdesk Ticket

WWCC Helpdesk Ticket
(includes IT and eLearning options)

On Demand Recorded Trainings

Humanizing Remote Teaching – Recorded Webinar, Slides, and Handout

SBCTC  Presentation Yes! You Can-vas!

SBCTC Presentation Panopto Creator – Recording in Panopto

Frequently Asked Questions answered here


Canvas 101

Canvas 101 is designed and facilitated by the WWCC eLearning Team. This asynchronous online course is designed for both instructors and student support staff who are new to using the Canvas learning management system (LMS) or who are just getting started.  By the end of this course you will have a basic understanding of the Canvas tool set and be ready to begin using Canvas for instruction. Contact [email protected] to enroll.


Canvas 201

This digital pedagogy course will provide you with the adult learning theories, practice, and tools you need to be an excellent online or hybrid instructor. Contact [email protected] to enroll.


Accessibility 101 

The purpose of this course is to introduce the basics of accessibility with emphasis placed on making content accessible while promoting proactive (as opposed to reactive) steps that instructors can take to create and advocate for accessible content.