eLearning faculty support is meeting you where you are, even if that is working remotely from home.  Use the links below to access help and support.  Students can go to the Student Support page or submit a helpdesk ticket.

Submit a WWCC eLearning Helpdesk ticket
Request a WWCC eLearning Live Support Helpdesk appointment
Available 8:00am - 4:00pm

An eLearning Live Support Helpdesk appointment is for any questions or issues related to online learning tools or platforms, including Canvas, Zoom, or Panopto.

The eLearning Live Support Helpdesk appointments can also provide support related to instructional design, universal design, and accessibility for fully online or blended learning courses.

Schedule a WWCC eLearning Live Support Helpdesk Appointment

Note: WWCC eLearning Live Helpdesk support appointments will be held via Zoom. Zoom can be used on a computer, tablet, or smartphone. Visit Zoom.us/resources for more information on how to join a meeting via Zoom.

Click to expand for other eLearning help options:

On Demand Recorded Trainings

Humanizing Remote Teaching – Recorded Webinar, Slides, and Handout

SBCTC  Presentation Yes! You Can-vas!

SBCTC Presentation Panopto Creator – Recording in Panopto

Frequently Asked Questions answered here


Canvas 101

Canvas 101 is designed and facilitated by the WWCC eLearning Team. This asynchronous online course is designed for both instructors and student support staff who are new to using the Canvas learning management system (LMS) or who are just getting started.  By the end of this course you will have a basic understanding of the Canvas tool set and be ready to begin using Canvas for instruction. Contact [email protected] to enroll.


Canvas 201

This digital pedagogy course will provide you with the adult learning theories, practice, and tools you need to be an excellent online or hybrid instructor. Contact [email protected] to enroll.


Accessibility 101 

The purpose of this course is to introduce the basics of accessibility with emphasis placed on making content accessible while promoting proactive (as opposed to reactive) steps that instructors can take to create and advocate for accessible content.