Academics

How can I access my classes and when?

You will access your classes by logging in to Canvas. You will not see your classes in there until the morning of April 6th.

Is there a way to access my syllabus prior to the quarter starting on 4/6/2020? I would like to get myself acquainted with the materials I may need (books) and the level of reading and assignments I will have for my first week of classes.

To see the required materials you need for each course you can search on the Bookstore website select the quarter and campus and your course (ex. BUS 151.).

I’m a workforce student (collision repair, cosmetology, nursing etc.) Do I show up to campus on April 6th?

No. The campus is closed until further notice. Your instructors will be contacting you directly. You will have class assignments and instructions in Canvas (which you can access starting April 6th).

How do I buy my books or instruction related materials?

Due to the Stay Home, Stay Healthy directive, the College Store is not open to the public.  However, book orders are still being processed!

Students need to place orders for their course materials via the Warrior’s Locker webstore, https://collegestore.wwcc.edu/ .

The website now offers the following payment options:

  1. Financial Aid (students must have an active award for Spring Quarter to use this option.)
  2. Bookstore Account (this is for students that have funding from a third party)
  3. Visa/Mastercard

We are processing orders as they are received and shipping them to students daily.

If you choose to wait until the first day of class to obtain your materials, expect delays.  Please call the College Store at 509-527-4255 or email at [email protected] with any questions that you have.

I’ve never taken online classes before. Where do I start?

You want to start by logging in Canvas.  Canvas uses the same login credentials as Office365. In order for your login to work, you must have activated your Student NetID (SID) and set a password.

If you have trouble logging in:

  • If you are a brand new student, your account won’t be created until 8 days prior to the quarter starting.
  • If you came from another school in Washington State using Canvas, make sure you are still using the same Student ID as your username, but that you are also adding @wwcc.edu after it and using your WWCC password you created when activating your NetID.
  • Call (509) 527-4357 (HELP) or email [email protected] for any other login/password/activation issues.
Student Support

How can I request a disability accommodation during this time?

Students needing accommodations will have those needs addressed as always. Disability Support Services (DSS) is available by phone, email, and Zoom meetings as needed. Students may call 509-527-4543, messages are checked frequently. Please leave your phone number and an email address to which DSS can respond.

Available Services: DSS will respond to issues related to accommodations, whether the continuity of accommodations or students seeking to establish new accommodations. Any emergent medical needs or concerns should be directed to your healthcare provider or emergency services (911).

Please take into consideration that confidentiality will be considered by DSS at every point, but cannot be guaranteed when communicating with students by phone, email, or Internet. We are attempting to provide the highest level of service to students under these difficult circumstances. Your understanding of the circumstances and the possible limits to confidentiality is implicit in your communication with DSS.

What if I don’t have access to a computer or internet to complete my assignments during this time?

All students currently enrolled at WWCC (including out-of-state, international and undocumented students) are eligible to apply for an emergency one-time grant that can help provide funds for a computer or laptop for online courses and or an internet connection.

This free money does not need to be paid back and is available to any WWCC student. One-time grants average around $300, and will be made as funds remain available.

Contact: Tessa Kimball [email protected]

How can I meet with my advisor?

Clarkston Students: Send an email to [email protected]

Walla Walla Students: Send an email to [email protected]

Include your name and phone number so that an advisor can schedule a time to meet with you via phone or Zoom.

How can I get access to a tutor?

The Tutoring and Learning Center provides FREE live, synchronous online tutoring available for all Writing, Science, and Math courses offered at WWCC. Check the schedule for tutor times and subject availability as well as instructions for tutoring at our Canvas course. Self -enroll through the following hyper link:

https://wwcc.instructure.com/enroll/9AYWEF

Students can also access tutoring by visiting the student plan for continuing instruction web page

https://www.wwcc.edu/elearning/student-plan-continuity-instruction/  and following the link under Online Tutoring from the TLC.

If I am feeling anxious, stressed, or worried who can I contact?

The WWCC Counseling Service will be suspending therapeutic counseling services during the campus closure.  Counselors will be available by phone and email to provide referral and community resource information to students for their local area. Students may leave a voicemail message at 509-527-4347 for Caley Moyer, or 509-524-4791 for Paris Davis. Messages will be checked Monday-Friday at 9:00am, noon, and 4:00pm. Please leave your phone number and an email address to which a counselor can respond, as telephone communication may not always be available. Any emergent medical needs or concerns should be directed to your healthcare provider or emergency services (911).

How can I get help finding a job or with my resume?

Allison Hines, Employment Services Specialist, is available to help you with your job search, resumes, and to answer some basic questions about unemployment benefits. She is only a phone call 509-876-1476 or email [email protected] away Monday-Friday 7:30a.m.-4:30p.m.

General

Is the college closed?

All WWCC locations, offices and buildings are closed to the public, but the college remains open with classes and services (advising, financial aid etc.) available remotely. The first day of spring quarter classes will begin April 6 on Canvas.

Is the Bookstore open?

Due to the Stay Home, Stay Healthy directive, the College Store is not open to the public.  However, book orders are still being processed!

Students need to place orders for their course materials via the Warrior’s Locker webstore, https://collegestore.wwcc.edu/ .

How can I keep myself aware of updates due to COVID-19?

We have established this webpage designated with information and resources that will be continually updated as new information becomes available. Also, you can opt in to receiving emergency text messages to any cell phone, by texting “Y” or “Yes” to 68453 from the cell phone on which you wish to receive emergency texts from WWCC.

Tuition, Enrollment and Financial Questions

When is the last day I can drop my classes and not get charged the full amount?

The last day to drop classes and receive a 100% refund is April 10th. April 24th is the last day you can drop classes and receive a 40% refund.

How do I add or drop classes?

You will need to submit an Add/Drop Form  in order to add or drop any courses. If permission is needed to register, an email from the appropriate instructor/advisor can be forwarded to [email protected] or uploaded as an attachment to the online Add/Drop Form. Admissions will work with the instructional deans via email to approve late course adds: Tim Toon for Arts & Sciences, Cindy Walker for Workforce, and Chad Miltenberger for Clarkston Campus Students.

Does having my classes online affect my Financial Aid?

No.

Will the transition to online instruction affect the status of international students?

The Department of Homeland Security’s Student and Exchange Visitor Program (SEVP) has published more detailed guidance on how it will offer flexibility in relation to rules that typically restrict international students from counting more than one online course toward the requirement that they maintain a full-time course of study. For students at colleges and universities that temporarily switch to online instruction, the SEVP will temporarily waive restrictions on international students engaging in online coursework. Students’ SEVIS records should stay in active status if they continue course online whether they are inside or outside the U.S.