As the reliance on technology continues to expand in offices across the nation, the role of the office professional continues to evolve. Office automation and organizational restructuring have led administrative assistants to assume a wider range of responsibilities once reserved for managerial and professional staff. Administrative assistants are responsible for a variety of administrative and clerical duties necessary to run an organization efficiently. They serve as an information manager for an office, plan and schedule meetings and appointments, organize and maintain paper and electronic files, manage projects, conduct research, and provide information by using the telephone, postal mail, and e-mail. Medical assistants perform many administrative duties, including answering telephones, greeting patients, updating and filing patients' medical records, filling out insurance forms, handling correspondence, scheduling appointments, arranging for hospital admission and laboratory services, and handling billing and bookkeeping.
Office Technology courses and degrees have been incorporated into the Business Administration department.
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Students may earn an Associate in Applied Arts and Sciences Degree in Administrative Office Professional or Medical Administrative Assistant. Certificates in Office Assistant, Medical Billing Specialist and Medical Transcription are also available.
- Bookkeeping Clerk
- Executive Administrative Assistant
- Legal Administrative Assistant
- Legal Assistant
- Medical Administrative Assistant
- Medical Billing Specialist
- Medical Transcriptionist
- Office Assistant
Students may begin their study in these programs in fall, winter or spring quarters. However, due to course sequencing and course prerequisites, it is preferable to begin in the fall quarter. A placement test offered by the Student Development Center must be completed prior to admittance to the program.
For additional information including regional employment data, completion rates, student characteristics, and employment see http://www.careerbridge.wa.gov.