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Telephone

Telephone GirlMost functions are turned on with * and a numeric code and are turned off with # and the same code that turns it on.

Example:  *4 is the "send calls" code. If you hear a half ring and your calls go to voice mail you have pressed *4
#4 will undo this "send calls" so your phone rings normally again
at your desk (3-4 rings) and then goes to voice mail

If you are using an old style phone without a message waiting lamp, you can tell you have voice mail if you get a flutter dial tone.

Function Code What it does Example
Walla Walla Voice Mail access # 1877 Access Walla Walla campus voice mail 1877
Walla Walla Voice mail from off campus  (509)527-1877 Access WW campus voice mail from off campus (509)527-1877
Clarkston Voice mail access #    1517 Access Clarkston Campus Voice mail 1517
Clarkston Voice mail from off campus (509)758-1517 Access Clarkston Campus Voice mail off campus (509)758-1517
Transfer a call to a person’s voice mail 1850 Sends the caller directly to extensions voice mailbox TransferYYYY
Skip entering your extension # If you call voice mail access # from your own ext. You don’t have to enter your extension just #  
Personal list access 70 Dial entry (#1) on your personal list 7001
Group list access (not currently used) 71 Dial entry (#1) on your group’s list 7101
System list access (not currently used) 72 Dial entry (#1) on the system-wide list 7201
Last Number Dialed Access Code *9 Redial the last number you dialed *9
Send All Calls Activation: *4 All calls go immediately to coverage path.  Usually voice mail *4
Send All Calls Deactivation: #4 All calls ring normally then voice mail #4
Call pickup in your group *7 Phone ringing in your area *7
Drop Voicemail talkover call **9 You answered just as voice mail started **9
Park a call *6 A call can be picked up from another phone TRANSFER*6
Pickup a parked call #6
 Retrieve a call you parked at another phone #6XXXX (XXXX =the ext. parked from)
In the following examples: XXXX is your extension, YYYY is another extension.
Forward your calls to another extension *2YYYY All your calls ring at another phone *2YYYY
Note: If the other extension does not answer, the call is routed to your coverage path which is usually your voice mail.
Unforward calls #2 You want calls to ring at your desk again #2
You want to forward another's phone to you (must be done from other person's phone) *2XXXX You want to forward your boss's phone to you (from boss's phone) *2XXXX
You want to unforward another’s phone (must be done from other person's phone) #2 Calls ring normally again at YYYY #2

Print this Phone Tips list out in SWF form

Check out the Advanced Functions

Voicemail Code Reference