WWCC’s Information Technology Services (ITS) provides a variety of services to support students in their learning, research, and other activities. This page will give you an overview of these services.

Getting Started

Before activating your WWCC NetID, you must be registered for classes or have paid your tuition and certified that you will be attending WWCC. You also must agree to observe the college’s acceptable use policy; to see the policy, click here.

When you are ready to activate your WWCC NetID, click here.

 

Systems You Can Access Using Your WWCC Net ID Account

Below is a list of some of the primary systems that you can access using your WWCC NetID account.

 

MyWWCC

MyWWCC is the college’s portal, designed to provide personalized access to wide-ranging campus resources in a single location. Features include college and student group announcements, college events feed, and access to your class schedule.

 

Email

As a WWCC student, you receive a special Outlook account that allows you to use your @student.wwcc.edu email address. This account gives you 50 gigabytes of online storage space and provides access to Microsoft’s Office 365 to students at no extra cost. To see more information on Microsoft Office 365, click here.

 

Wireless

WWCC provides two wireless networks, an encrypted, high-speed network for students, faculty, and staff, along with an open guest wireless network. For more information about connecting to the wireless networks, click here.

 

Canvas

Canvas is the online learning management system used by WWCC instructors to provide you with digital copies of syllabi, course notes, handouts, media files, website links, and hosted discussion forums.

Canvas allows you to upload assignments, take quizzes, communicate with classmates, and track your grades and progress in your classes.

 

WWCC Computer Labs

Walla Walla Community College has 2 open computer labs in Walla Walla and one open lab in Clarkston.

The computer labs are primarily for student and faculty/staff use. Use by others is subject to the availability of PC’s and their appropriate application. Students may be required to provide proof of enrollment. Lab computers are primarily for school related work. Students using lab PC’s for other purposes may be asked to leave if there are students waiting to work on assignments.

That labs are staffed by computer lab supervisors and lab monitors who assist students in the use of computer hardware and software, enabling them to get their classwork completed. For hours and locations, click here.

 

PaperCut – Printing

By default, each registered student will receive a $10.00 credit per quarter for printing. Printing rates are $0.05/page for grayscale (Black & White) and $0.50/page for color. That is 200 free pages of black & white print per quarter. Also, it is beneficial to use the duplex option (print on both sides of the paper) were available because you receive a 10% discount for duplex printing.

Additional prints can be purchased from the Bookstore in $1, $5, or $20 PaperCut Re-Charge cards. Just buy the card and redeem the card code in your PaperCut account to receive the credit.

 

Getting Help

Technology Services emphasize “One-Stop Calling“, meaning that all staff and students are encouraged to call the Helpdesk number to ensure that calls are answered, logged, and tracked to completion.

After-hours calls, 7 AM – 5 PM, will be assured a voice mail and will be attended to the next business day. Call the helpdesk at 509.527.4357 (HELP).

In an after-hours emergency, a technician can be paged at 509.527.4866.