Master Course Outline Service Management Course Number: CA 262 Credits: 4 Hours per Quarter: 70 Lecture Hours:10    Lab Hours:60 Description Provides an introduction to basic table service principles which includes table settings, order taking, serving methods and serving sequences. Students will learn how to control inventory, merchandize products and services, and manage costs while assuring high quality service to all customers. Co-requisite: CA 260 & CA 261. Intended Skills and Attitude Outcomes Syllabi Listing Course Year Quarter Item Instructor   CA 262 Spring 2013 1281 Jay Entrikin View Syllabus Two Year Projected Schedule Year One* Year Two** Fall Winter Spring Summer Mini  Fall Winter Spring Summer Mini   X         X       *Year one is all odd years (2003-2004) **Year two is all even years (2004-2005)