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Master Course Outline
Service Management

Course Number: CA 262
Credits: 4
Hours per Quarter: 70

Lecture Hours:10    Lab Hours:60


Description
Provides an introduction to basic table service principles which includes table settings, order taking, serving methods and serving sequences. Students will learn how to control inventory, merchandize products and services, and manage costs while assuring high quality service to all customers.
Co-requisite: CA 260 & CA 261.

Intended Skills and Attitude Outcomes


Syllabi Listing
Course
Year Quarter
Item
Instructor  
CA 262
Spring 2013
1281
Jay Entrikin


Two Year Projected Schedule

Year One* Year Two**
Fall
Winter
Spring
Summer
Mini 
Fall
Winter
Spring
Summer
Mini
 
X
 
X
 
 
X
 
X
 

*Year one is all odd years (2003-2004)
**Year two is all even years (2004-2005)