Master Course Outline Agricultural Sales and Service Course Number: AGRI 210 Credits: 3 Hours per Quarter: 30 Lecture Hours:30 Description Structure and background of personal selling, concepts of human relations, and communications as they relate to a sales presentation. The objective is to build good skills in selling and providing service to the customer. Intended Skills and Attitude Outcomes A. Knowledge of the role and importance of sales in business and marketing. B. Knowledge of the responsibilities of sales personnel. C. Knowledge of customer needs and how to relate to customers. D. Knowledge of why people buy. E. Ability to communicate with others and knowledge of the communication process. F. Ability to prepare and make a sales presentation. G. Ability to use written communication. H. Knowledge of different pricing methods. Syllabi Listing Course Year Quarter Item Instructor   AGRI 210 Winter 2011 0005 Jessica Johnson View Syllabus AGRI 210 Winter 2005 0009 Debora Frazier View Syllabus AGRI 210 Winter 2004 0009 Debora Frazier View Syllabus AGRI 210 Winter 2003 0009 Debora Frazier Two Year Projected Schedule Year One* Year Two** Fall Winter Spring Summer Mini  Fall Winter Spring Summer Mini   X         X       *Year one is all odd years (2003-2004) **Year two is all even years (2004-2005)