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Master Course Outline
PGM 101
Golf Management I


Credits: 5
Clock Hours per Quarter: 60

AA Discipline:

Lecture Hours:40    Lab Hours:20


Description
Introduction to the golf industry, offering an overview of industry practices, trends and traditions. It also serves as an introduction to fundamental golf shop policies and procedures. Topics include taking tee times and booking lessons, enforcing golf course rules, and controlling pace of play.

Intended Learning Outcomes
  • Identify career paths and job descriptions in the golf industry
  • Describe the fundamental golf facility business practices
  • Perform essential operations typical in a golf shop
  • Identify key strategies for scheduling tee times and yield management
  • Understand methods for starting and controlling pace of play
  • Apply time management skills and manage multiple tasks
  • Describe reasons for using organizational charts
  • Develop performance standards and annual appraisals
  • Assess the quality of customer service and improve customer relations
  • Use technology to support golf shop operations and communication
  • Appreciate the relevance of golf's history and traditions

  • Course Topics
  • Survey current business opportunities and trends in golf
  • Clarify career interests and professional goals
  • Trace important events and personalities in the history of the game
  • Customer relations and primary areas of responsibility
  • Overview of golf shop operations and tournament administration
  • Golf club fitting, alteration and repair (Product knowledge)
  • New player development programs and junior golf
  • Golf course rules and regulations (Enforcement)
  • Promoting the game and marketing the golf facility
  • Committees and fundraising

  • Syllabi Listing See ALL Quarters
    Course
    Year Quarter
    Item
    Instructor  
    PGM 101
    Fall 2013
    0601
    Mike Rostollan
    PGM 101
    Fall 2012
    0601
    Mike Rostollan
    PGM 101
    Fall 2011
    0602
    Mike Rostollan
    PGM 101
    Fall 2010
    0602
    Mike Rostollan
    PGM 101
    Fall 2009
    0602
    Mike Rostollan


    Two Year Projected Schedule

    Year One* Year Two**
    Fall
    Winter
    Spring
    Summer
    Mini 
    Fall
    Winter
    Spring
    Summer
    Mini
    X
     
     
     
     
    X
     
     
     
     

    *If fall quarter starts on an odd year (2003, 2005, etc.), it's Year One.
    **
    If fall quarter starts on an even year (2002, 2004, etc.), it's Year Two.