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Master Course Outline
OT 124
Office Procedures


Credits: 5
Clock Hours per Quarter: 50

AA Discipline:

Lecture Hours:50


Description
This course bridges the gap between the classroom and business environment with students demonstrating the ability to perform, at a professional level, the practices and procedures typical of today’s office environment. Study and practice of office procedures using current technology will be emphasized. Procedural areas include receptionist duties, mail handling and reprographics, travel arrangements, file management, data storage, operation of Windows GUI and basic computer maintenance and troubleshooting. Formerly OT 200 & OT 122

Intended Learning Outcomes
  • Demonstrate ability to perform basic installation, maintenance, data storage, and troubleshooting procedures designed to keep office computers functioning efficiently.
  • Compare and contrast manual filing system types and apply appropriate manual file management system correctly within a hands-on project.
  • Demonstrate ability to professionally perform common office tasks including: send and receive facsimile, operate postage meter, sort mail, scan, telephone communication skills, produce photocopies, and compose appropriate e-mail messages.
  • Apply critical thinking skills to the set-up of meeting components including: joint calendaring, electronic scheduling, conference calls, and webcasts.
  • Synthesize processes and procedures for an Administrative Assistant in an employee resource manual.

  • Course Topics
  • Office Computer Management and Maintenance
  • Hard Copy Records Management
  • Professional Application of Office Machines
  • Organizational Skills for the Office Professional

  • Syllabi Listing See ALL Quarters
    Course
    Year Quarter
    Item
    Instructor  
    OT 124
    Spring 2014
    6020
    Emmalee Brice
    OT 124
    Winter 2014
    1741
    Paul Bowen


    Two Year Projected Schedule

    Year One* Year Two**
    Fall
    Winter
    Spring
    Summer
    Mini 
    Fall
    Winter
    Spring
    Summer
    Mini
     
    X
     
     
     
     
    X
     
     
     

    *If fall quarter starts on an odd year (2003, 2005, etc.), it's Year One.
    **
    If fall quarter starts on an even year (2002, 2004, etc.), it's Year Two.