|
Master
Course Outline
OCSUP 102
Oral Communication in the Workplace
|
| Credits: 3 |
Clock Hours per Quarter: 30
AA Discipline:
Lecture Hours:30
|
Description
Emphasizes the development of content and relationship for effective oral communication. Topics include oral communication skills, interpersonal communication skills, effective listening, and intercultural communication. |
Intended Learning Outcomes
Demonstrate competency in the following oral communication skills:
a. Prepare and present a minimum of one oral presentation.
b. Demonstrate proper diction in oral communication.
c. Demonstrate impromptu speaking skills.
d. Demonstrate the ability to ask and answer questions effectively.
e. Demonstrate telephone communication skills.
Demonstrate interactive communication skills and conflict resolution with peers, supervisors, contractors, vendors, customers, clients, etc.
Develop listening skills.
Demonstrate an awareness of appropriate oral communication across cultural, gender and age parameters.
Recognize non-verbal communication techniques.
Development of student portfolio.
|
Course Topics
Oral Communication Skills
Effective Listening
Intercultural Communication
|
|
|
Syllabi
Listing
See ALL Quarters
| Course |
Year
Quarter
|
Item
|
Instructor |
|
| OCSUP 102 |
Winter 2013 |
0353 |
Lois Fuller |
|
| OCSUP 102 |
Fall 2012 |
1644 |
Nancy Reller |
|
| OCSUP 102 |
Fall 2012 |
5646 |
Roberta Hazeltine |
|
| OCSUP 102 |
Fall 2012 |
1647 |
Roberta Hazeltine |
|
| OCSUP 102 |
Summer 2012 |
1647 |
Roberta Hazeltine |
|
|
Two Year Projected Schedule
| Year
One* |
Year
Two** |
Fall |
Winter |
Spring |
Summer |
Mini |
Fall |
Winter |
Spring |
Summer |
Mini |
X
|
X
|
X
|
|
|
X
|
X
|
X
|
|
|
|
*If fall quarter starts on an odd year (2003, 2005, etc.), it's Year One.
**If fall quarter starts on an even year (2002, 2004, etc.), it's Year Two.
printable version
|
|
