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Master Course Outline
CMST 201
Intercultural Communication


Credits: 5
Clock Hours per Quarter: 50

AA Discipline: [Communications] [Diversity]

Lecture Hours:50


Description
Theory and practice of intercultural communication; understanding culture and cultural differences, both internationally and domestically, while working to develop the skills necessary to improve effective communication and relationships across cultures. Course taken prior to fall 2010 also accepted for diversity requirement. Formerly SPCH 201. [C][D]

Intended Learning Outcomes
  • Compare and contrast similarities and differences in the communication behaviors of different cultures.
  • Articulate how perceptions, language usage, verbal and nonverbal communication, cultural patterns and thinking modes, ethics, and values influences intercultural communication.
  • Describe effective intercultural communication skills.
  • Defend the value of effective intercultural skills.
  • Describe effective intercultural skills and demonstrate skills to establish positive rapport and manage conflict with friends, family, colleagues, romantic relationships, and familial relationships.
  • Describe strategies for listening well and determine techniques to use during professional/personal intercultural interactions and client/patient intercultural relationships.
  • Contrast verbal and nonverbal communication and identify cultural differences in nonverbal behavior.
  • Describe the characteristics and types of popular culture; explain the importance of popular culture in intercultural communication.
  • Compare the ways in which cultures differ in their views toward conflict.

  • Course Topics
  • Perceptions
  • Language usage
  • Nonverbal communication
  • Cultural patterns and thinking modes
  • Values and ethics
  • Intercultural communication and self-awareness
  • Critical thinking and intercultural interactions (managing emotions)
  • Understanding external influences on communication
  • Self-disclosure
  • Listening skills and responding skills
  • Emotions
  • Verbal expression
  • Communication skill building for professional settings (example: health care)
  • Navigating communication barriers
  • Building trust
  • Relationships (friends, colleagues, romantic relationships, familial relationships)
  • Conflict management

  • Syllabi Listing See ALL Quarters
    Course
    Year Quarter
    Item
    Instructor  
    CMST 201
    Spring 2014
    0829
    Connie Loomer
    CMST 201
    Spring 2014
    0833
    Shannon Miller
    CMST 201
    Spring 2014
    9610
    Curtis Liberty
    CMST 201
    Winter 2014
    0841
    Connie Loomer
    CMST 201
    Winter 2014
    6047
    Lisa Culp


    Two Year Projected Schedule

    Year One* Year Two**
    Fall
    Winter
    Spring
    Summer
    Mini 
    Fall
    Winter
    Spring
    Summer
    Mini
    X
    X
    X
     
     
    X
    X
    X
     
     

    *If fall quarter starts on an odd year (2003, 2005, etc.), it's Year One.
    **
    If fall quarter starts on an even year (2002, 2004, etc.), it's Year Two.