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Master Course Outline
CMST 102
Interpersonal Communication


Credits: 3
Clock Hours per Quarter: 30

AA Discipline: [Communications]

Lecture Hours:30


Description
Theory and practice of interpersonal communication; understanding self and others while working to improve effective communication in one-on-one interactions. Formerly SPCH 102.

Intended Learning Outcomes
  • Identify and define the value of effective interpersonal skills.
  • Describe and analyze who you are and who you are becoming, your world views, your behaviors, your strengths, gifts, abilities, your weaknesses, blind spots, and your potentialities.
  • Identify the conventions/vocabulary of the communication and compare the different models of communication.
  • Utilize a range of effective interpersonal skills to establish positive rapport and manage conflict with friends, colleagues, romantic relationships and familial relationships as demonstrated through journaling and self-reflection.
  • Describe the five stages of the listening process.
  • Demonstrate strategies for improving listening skills.
  • Construct and integrate strategies to deal with emotional challenges such as communicating empathy, managing anger, and dealing with grief.
  • Identify and plan ways to skillfully manage and express emotions.
  • Role play verbal and nonverbal characteristics of language and differentiate between them.
  • Identify and explain the challenges to resolving conflict in close relationships, and how to overcome them.

  • Course Topics
  • Intrapersonal communication and self-awareness
  • Critical thinking and interpersonal interactions (managing emotions)
  • Understanding external influences on communication
  • Self-disclosure
  • Listening skills and responding skills
  • Perception
  • Emotions
  • Nonverbal communication
  • Verbal expression
  • Communication skill building for professional settings (example: health care)
  • Navigating communication barriers
  • Building trust
  • Relationships (friends, colleagues, romantic relationships, familial relationships)
  • Conflict management

  • Syllabi Listing See ALL Quarters
    Course
    Year Quarter
    Item
    Instructor  
    CMST 102
    Spring 2014
    0827
    Connie Loomer
    CMST 102
    Spring 2014
    6909
    James Bower
    CMST 102
    Winter 2014
    6046
    Lisa Culp
    CMST 102
    Winter 2014
    6385
    Lisa Culp
    CMST 102
    Winter 2014
    8004
    Joe Cooke


    Two Year Projected Schedule

    Year One* Year Two**
    Fall
    Winter
    Spring
    Summer
    Mini 
    Fall
    Winter
    Spring
    Summer
    Mini
    X
    X
    X
    X
     
    X
    X
    X
    X
     

    *If fall quarter starts on an odd year (2003, 2005, etc.), it's Year One.
    **
    If fall quarter starts on an even year (2002, 2004, etc.), it's Year Two.