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Master Course Outline
BUS 137
Business Communications II


Credits: 5
Clock Hours per Quarter: 50

AA Discipline:

Lecture Hours:50


Description
Introduces the correct structure and writing technique for a variety of business documents including electronic and oral communication in today's business world. Prerequisite: BUS 136, ENGL& 101 or instructor permission. Formerly BA 137.

Intended Learning Outcomes
  • Express business concepts in both oral and written communication.
  • Identify appropriate personal and ethical behavior as it applies to communicating in business.
  • Collect and evaluate information from a variety of source types.
  • Formulate a position on a topic in response to information.
  • Assess arguments and sources.
  • Employ evidence effectively in support of a position.

  • Course Topics
  • Effective communication processes in business.
  • Biased writing—things to avoid.
  • Correct use of grammar, punctuation, and spelling.
  • Business memos and letters requesting services and goods, responding to inquiries and claims, and refusing requests.
  • Persuasive sales letters.
  • Letters of goodwill, appreciation, congratulations, sympathy, and recommendation.
  • Formal research reports.
  • Effective oral communication and presentation skills for business

  • Syllabi Listing See ALL Quarters
    Course
    Year Quarter
    Item
    Instructor  
    BUS 137
    Spring 2016
    6063
    Kimberly Tolson
    BUS 137
    Spring 2016
    0312
    Tim Burgoyne
    BUS 137
    Winter 2016
    0315
    Tim Burgoyne
    BUS 137
    Spring 2015
    6063
    Virginia McConnell
    BUS 137
    Spring 2014
    6063
    Virginia McConnell


    Two Year Projected Schedule

    Year One* Year Two**
    Fall
    Winter
    Spring
    Summer
    Mini 
    Fall
    Winter
    Spring
    Summer
    Mini
     
    X
    X
     
     
     
    X
    X
     
     

    *If fall quarter starts on an odd year (2003, 2005, etc.), it's Year One.
    **
    If fall quarter starts on an even year (2002, 2004, etc.), it's Year Two.