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Master Course Outline
BUS 137
Business Communications II


Credits: 5
Clock Hours per Quarter: 50

AA Discipline:

Lecture Hours:50


Description
Introduces the correct structure and writing technique for a variety of business documents including electronic and oral communication in today's business world. Prerequisite: BUS 136 or instructor permission. Formerly BA 137.

Intended Learning Outcomes
  • Correctly and effectively write, proofread, and edit all types of business documents and electronic communication.
  • Develop oral communication skills in a business context.
  • Identify appropriate personal and ethical behavior in the business world as it applies to communicating in business.

  • Course Topics
  • Effective communication processes in business.
  • Biased writing—things to avoid.
  • Correct use of grammar, punctuation, and spelling.
  • Business memos and letters requesting services and goods, responding to inquiries and claims, and refusing requests.
  • Persuasive sales letters.
  • Letters of goodwill, appreciation, congratulations, sympathy, and recommendation.
  • Formal research reports.
  • Effective oral communication and presentation skills for business

  • Syllabi Listing See ALL Quarters
    Course
    Year Quarter
    Item
    Instructor  
    BUS 137
    Spring 2014
    6063
    Virginia McConnell
    BUS 137
    Winter 2014
    0315
    Paul Bowen
    BUS 137
    Spring 2013
    6063
    Virginia McConnell
    BUS 137
    Winter 2013
    0312
    Bridget Bergiel
    BUS 137
    Spring 2012
    6063
    Virginia McConnell


    Two Year Projected Schedule

    Year One* Year Two**
    Fall
    Winter
    Spring
    Summer
    Mini 
    Fall
    Winter
    Spring
    Summer
    Mini
     
    X
    X
     
     
     
    X
    X
     
     

    *If fall quarter starts on an odd year (2003, 2005, etc.), it's Year One.
    **
    If fall quarter starts on an even year (2002, 2004, etc.), it's Year Two.