Business Administration

BUS-102: Customer Service, Credits = 5
Examines concepts of service management and customer relation skills. Topics covered include; understanding customer service levels, designing appropriate service delivery methods, evaluating customer satisfaction, creating effective customer experiences, identifying cultural differences, and understanding eCommerce transactional technologies. Emphasizes the importance of trust and privacy in customer relationships, including privacy policies and use of personal data. Formerly BA 102.

BUS-110: Intro to Business For Entrepreneurs, Credits = 5
This course provides an overview of business, focusing on the world of business today within the context of our global society. Basic principles and concepts include; business models, entrepreneurship, functional areas of business, management, organizational structure, human resources, marketing, information systems, finance, ethics and social responsibility, as well as emerging business topics. Key themes woven throughout the course include exploration of career options and development of business problem-solving skills. Taught in the context of a Business Plan and Entrepreneurial project. Students will be in a cohort group and course will be tightly integrated with other Entrepreneurial course work required for the certificate. Prerequisite: Instructor permission. [SS]

BUS-112: Business Mathematics, Credits = 5
Develops competency in common business calculations for use in financial decision-making including: percentages, trade and cash discounts, pricing, simple and compound interest, discounting, annuities, and sinking funds. Calculations performed on calculator and formulas developed for use in spreadsheet software. Recommended: MATH 40. Formerly BA 112.

BUS-113: Financial Management, Credits = 5
Develops competency in common business calculations for use in financial decision-making including; understanding financial statements, general transactions, balance sheet, income statement, and cash flow for businesses. In addition, students will apply financial decisions to their own business plan. Students will be in a cohort group and course will be tightly integrated with other Entrepreneurial course work required for the certificate. Equivalent course to BUS 112; student may not earn credit for both BUS 112 and 113.

BUS-136: Business Communications I, Credits = 5
A comprehensive review of correct language usage and structure for business writing including: grammar, punctuation, business vocabulary, capitalization, and frequently misspelled words. Recommended: ENGL 077. Formerly BA 136.

BUS-137: Business Communications II, Credits = 5
Introduces the correct structure and writing technique for a variety of business documents including electronic and oral communication in today's business world. Prerequisite: BUS 136 or instructor permission. Formerly BA 137.

BUS-140: Business Communications II For Entrepreneurs, Credits = 5
Introduces the correct structure and writing technique for a variety of business documents including electronic and oral communication in today's business world. Taught in context of a Business Plan and Entrepreneurial project. Students will be in a cohort group and course will be tightly integrated with other Entrepreneurial course work required for the certificate. Prerequisite: Instructor permission.

BUS-157: Human Relations in Business, Credits = 5
Assess and develop human relations skills through a skill building approach with an emphasis on self-esteem and maintaining positive attitudes. Topics include understanding human relations, behavior, and performance; diversity in personality and learning styles; perception; attitudes; values; communication skills; motivation; leadership; transactional analysis; assertiveness and conflict resolution; power, politics, and ethics; teams; problem-solving and decision-making, change; productivity and participative management. Recommended: READ 088. Formerly BA 157.

BUS-180: Principles of Management For Entrepreneurs, Credits = 5
Modern management is both exciting and challenging today. Through the use of the internet and other related digital applications managers today have at their request the most revolutionary tools since the development of the assembly line and Henry Ford. The course is organized around the four traditional functions of management: planning, organizing, leading and controlling. There will also be contemporary topics discussed such as technology, empowerment, diversity and TQM. Taught in context of a Business Plan and Entrepreneurial project. Students will be in a cohort group and course will be tightly integrated with other Entrepreneurial course work required for the certificate. Prerequisite: Instructor permission.

BUS-181: Cooperative Work Experience I, Credits = 2 - 5
Opportunity to work in jobs directly related to career choices. This formal training period is agreed upon by the student, employer, and instructor. Co-requisite: BUS 182. Formerly BA 181.

BUS-182: Business Leadership Seminar I, Credits = 1 - 3
Gain and apply leadership skills to promote professional and personal development. Topics include the Twelve Key Traits for Workplace Success, Successful Job Search and Retention Strategies, and Effective Business Leadership. Students are required to be a paid and active member of Phi Beta Lambda and complete assigned community service and personal enrichment hours. Formerly BA 182.

BUS-187: Principles of Selling, Credits = 5
Analyze how sales personnel meet customers' needs, present benefits, gain commitment for purchase and provide service after the sale. FAB and AIDA will be discussed as a means to developing sales presentations. Students will demonstrate each type of sales presentation to include the development of visuals to aid in presentations. Formerly BA 187.

BUS-189: Principles of Management, Credits = 5
Modern management is both exciting and challenging today. Through the use of the internet and other related digital applications managers today have at their request the most revolutionary tools since the development of the assembly line and Henry Ford. The course is organized around the four traditional functions of management: planning, organizing, leading and controlling. There will also be contemporary topics discussed such as technology, empowerment, diversity and TQM. Formerly BA 189.

BUS-191: Cooperative Work Experience II, Credits = 2 - 5
Opportunity to work in jobs directly related to career choices. This formal training period is agreed upon by the student, employer, and instructor. Co-requisite: BUS 192. Formerly BA 191.

BUS-192: Business Leadership Seminar I, Credits = 3
Designed to enhance and prepare students for a cooperative work experience. Gain and apply skills necessary to obtain and retain employment, including; successful job search, resume and cover letter composition, and interviewing techniques. Students will work in a highly interactive environment to obtain hands-on practice and immediate feedback on interviewing and networking practice sessions.

BUS-194: Entrepreneurship Development, Credits = 5
An entrepreneur, facing risk and uncertainty, considers resources in new and different ways in hopes of creating value; this is often done through a new business venture. This course will help develop students' analytical and critical skills. Students will review the steps for opening a business and complete a business plan clearly evaluating and illuminating the opportunity for entrepreneurial enterprise. Prerequisite: Instructor Permission.

BUS-197: Electronic Commerce: A Business Perspective, Credits = 5
Identifies the principle components of electronic commerce. Reviews the critical areas of electronic business interactions, how the internet works, security, forms of payment, and the key elements of an electronic commerce business plan. Formerly BA 197.

BUS-199: Special Topics, Credits = 1 - 5
Study and train to meet established local needs in the business industry, supplemental to courses currently offered. Prerequisite: Instructor permission. Formerly BA 199.

BUS-210: Principles of Marketing, Credits = 5
Examine the business activities of marketing; product, place, price, and promotion. Understand the role of marketing in the economy and the process used to make effective business decisions. Emphasis on global business, including eCommerce as it relates to marketing strategy. Formerly BA 210.

BUS-212: Marketing for Entrepreneurs, Credits = 5
The relevance of marketing in the modern economy, topics include functions of marketing, customer understanding, TQM, opportunity analysis, and the marketing mix. Taught in context of a Business Plan and Entrepreneurial project. Prerequisite: Instructor permission.

BUS-215: eMarketing, Credits = 5
Provides an in-depth understanding of the principles and practices of using the Internet to market goods and services. Includes ethical, social, cultural, and legal issues surrounding eMarketing. Students will have an opportunity to develop and present a comprehensive eMarketing plan for a business. Prerequisite: BUS 210 or BUS 212.

BUS-217: Computer Software Applications, Credits = 5
Application of various software currently used in home and work environments. Learn how to determine the appropriate software to complete a given task and how to integrate the use of several software programs to complete a given task efficiently. Emphasis on the application of software principles in word processing, spreadsheets, databases, presentations, and file management. The second of two courses that aid in the preparation for the MOUS certification test. Students pursuing a career involving computer use are advised to take this course. Prerequisite: CS 110. Formerly BA 217.

BUS-287: Business Capstone, Credits = 5
Provides the student an opportunity to synthesize the knowledge gained through their degree coursework in the form of a final project. Based on a case study or business example, students will plan, draft, write, and present a comprehensive business project plan, including overview, goals, outcomes, timelines for implementation, and SWOT analysis. Recommended that students take in their last quarter of coursework. Prerequisite: BUS 210 or BUS 212, BUS 137, and BUS 215. Formerly BA 287.

BUS-291: Cooperative Work Experience, Credits = 2 - 10
Cooperative Education provides an opportunity for students to combine classroom theory with practical work experience. Experience gained in the workplace is directly related to the student's field of study or career goals. This formal training period is agreed upon by the student, employer, and instructor. Co-requisite: BUS 292. Formerly BA 291.

BUS-292: Business Leadership Seminar II, Credits = 3
Designed to enhance the practical experiences of students during their cooperative learning experience. Feedback and discussion on pertinent work issues including; ethics, office politics, delegation, asking for help, networking, and identifying future career goals. Co-requisite BUS 291 or instructor permission. Formerly BA 292.

BUS-293: Business Leadership Seminar VI, Credits = 3
Students select and perform a community service project. The students need to determine how the project will help the community and how many people will benefit. This activity shows the close correlation between community service and local business involvement. Formerly BA 293.

BUS-297: Special Projects, Credits = 1 - 5
Project-oriented experiences in the area or applications not covered in the standard business curriculum. Prerequisite: Instructor permission, based on evaluation of student's education and work experience. Formerly BA 297.