Master Course Outline
CMST-102
Interpersonal Communication
Credits: 3
Clock Hours per Quarter: 30
Lecture Hours: 30


Description
Theory and practice of interpersonal communication; understanding self and others while working to improve effective communication in one-on-one interactions. Formerly SPCH 102.

Intended Learning Outcomes
  • Identify and define the value of effective interpersonal skills.
  • Describe and analyze who you are and who you are becoming, your world views, your behaviors, your strengths, gifts, abilities, your weaknesses, blind spots, and your potentialities.
  • Identify the conventions/vocabulary of the communication and compare the different models of communication.
  • Utilize a range of effective interpersonal skills to establish positive rapport and manage conflict with friends, colleagues, romantic relationships and familial relationships as demonstrated through journaling and self-reflection.
  • Describe the five stages of the listening process.
  • Demonstrate strategies for improving listening skills.
  • Construct and integrate strategies to deal with emotional challenges such as communicating empathy, managing anger, and dealing with grief.
  • Identify and plan ways to skillfully manage and express emotions.
  • Role play verbal and nonverbal characteristics of language and differentiate between them.
  • Identify and explain the challenges to resolving conflict in close relationships, and how to overcome them.

Course Topics
  • Intrapersonal communication and self-awareness
  • Critical thinking and interpersonal interactions (managing emotions)
  • Understanding external influences on communication
  • Self-disclosure
  • Listening skills and responding skills
  • Perception
  • Emotions
  • Nonverbal communication
  • Verbal expression
  • Communication skill building for professional settings (example: health care)
  • Navigating communication barriers
  • Building trust
  • Relationships (friends, colleagues, romantic relationships, familial relationships)
  • Conflict management


Syllabi Listing
Course
Year Quarter
Item
Instructor Files
CMST 102
B344
6909
James Bower
CMST 102
B344
0827
Connie Loomer
CMST 102
B343
8004
Joe Cooke
CMST 102
B343
6385
Lisa Culp
CMST 102
B343
6046
Lisa Culp


Two Year Projected Schedule

2014 - 20152015 - 2016
Summer
Fall
Winter
Spring
Summer
Fall
Winter
Spring
X
X
X
X
X
X
X
X